Print Terms & Conditions
By placing a print order with Poppin Business Center, you agree to the following terms and conditions:
1. File Submission
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After completing your purchase, you will receive an email confirmation with a link to upload your file(s).
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Files must be provided in a print-ready format (PDF preferred, correct size, with bleed if required, 300 DPI resolution).
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All designs must be submitted in CMYK color mode, not RGB. Files provided in RGB may print with unexpected color shifts.
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Poppin Business Center will check that your file/design is the correct size for printing. If adjustments are required, we will contact you before proceeding.
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Poppin Business Center is not responsible for content or design errors in customer-provided files, including spelling, grammar, low resolution, or layout issues.
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Design services are available for an additional fee if you need help preparing your file.
2. Turnaround Time
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Custom Printing (signs, banners, flyers, business cards, etc.)
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Printing turnaround will not begin until we receive your file and confirm it is print-ready.
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Standard turnaround is 3 business days: 1 business day for file review/confirmation, plus 2 business days for printing and/or shipping preparation.
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Orders placed Monday–Wednesday may be ready the same week; orders placed Thursday–Friday may be completed the following week.
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Rush services are available for an additional fee.
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Basic Document & Shipping Label Printing
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Orders placed before 4:00 PM (Monday–Friday) can be picked up the same day during business hours.
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Orders placed after 4:00 PM will be ready the following business day.
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Rush services outside of standard turnaround may be available for an additional fee.
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Poppin Business Center is not responsible for delays caused by shipping carriers, weather, or other circumstances outside our control.
3. Payment
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Full payment is required at the time of purchase.
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Prices are subject to change but will be honored once an order is confirmed and paid.
4. Refunds & Cancellations
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All print sales are final.
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Cancellations are only allowed before production begins. Once a file has been confirmed as print-ready and sent into production, no cancellations or refunds are possible.
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Refunds will not be issued for customer-provided errors (e.g., typos, wrong file, incorrect sizing, low-resolution images, or incorrect color mode).
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If Poppin Business Center makes a production error, a reprint will be provided at no additional cost.
5. Color & Print Quality
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Exact color matching cannot be guaranteed due to variations in monitors, printers, and materials.
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Slight color variations are considered acceptable within industry standards.
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Files provided in RGB color mode may not accurately convert to CMYK; customers are responsible for ensuring their files are CMYK before upload.
6. Pickup & Delivery
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Orders must be picked up within 14 days of completion. Poppin Business Center is not responsible for damage or loss of products not claimed within this timeframe.
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Shipping is available for an additional fee. Once items are with a carrier, Poppin Business Center is not responsible for delays, damages, or lost packages.
7. Liability
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Poppin Business Center’s liability is limited to the cost of the print order.
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We are not responsible for indirect or consequential damages, lost profits, or missed deadlines resulting from errors or delays.
​Add-On Service Terms & Conditions
By choosing a File Resizing & Print Setup Add-On or Graphic Design Add-On service with Poppin Business Center, you agree to the following terms and conditions:
1. File Submission & Design Materials
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After completing your purchase, you will receive an email confirmation with a link to upload your source file(s) and/or design materials (logos, images, text, brand colors, etc.).
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Poppin Business Center will use the materials you provide to prepare your file for printing or create a new design, depending on the service selected.
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Customers are responsible for ensuring all submitted text, images, and information are accurate, complete, and legally owned or licensed.
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Poppin Business Center is not responsible for errors in customer-provided content, including spelling, grammar, low resolution, formatting, or copyright issues.
2. Proofs & Revisions (Graphic Design Add-On Only)
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A digital proof will be provided for approval before printing.
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Customers are responsible for carefully reviewing proofs. Approval of a proof confirms acceptance of design, layout, and content.
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Two (2) rounds of revisions are included. Additional revisions will incur extra fees.
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Once a proof is approved, no further changes can be made.
3. Turnaround Time
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File Resizing & Print Setup Add-On: Standard turnaround is within 1 business day after all materials are received.
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Graphic Design Add-On: Standard turnaround is up to 5 business days after all materials are received.
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Print turnaround begins only after the file is finalized and approved for printing.
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Rush services may be available for an additional fee.
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Poppin Business Center is not responsible for delays caused by late file submission, incomplete materials, or customer response time.